We value your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our IT infrastructure services, including VPS, web hosting, shared hosting, and email services.
Information We Collect
We collect the following types of information when you interact with our services:
Personal Information: Name, email address, billing information, and other details required to process orders and manage your account.
Technical Information: IP addresses, browser type, device information, and server logs.
Service Usage Information: Data regarding your usage of our VPS, web hosting, shared hosting, and email services.
How We Use Your Information
We use the information collected for the following purposes:
Service Provision: To set up and maintain your account, deliver the services you have purchased, and manage your hosting environment.
Billing and Payments: To process payments for the services provided.
Customer Support: To respond to your inquiries and provide technical assistance.
Security and Compliance: To monitor and improve the security of our infrastructure and comply with applicable legal obligations.
Sharing Your Information
We do not share your personal data with third parties, except under the following circumstances:
Service Providers: We may share your data with trusted third-party providers who assist in delivering our services (e.g., payment processors, data centers). These providers are bound by confidentiality agreements.
Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Kemegan, our customers, or the public.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. After termination of your account, we may retain certain information for billing, legal, and accounting purposes.
Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to certain legal or contractual limitations.
Portability: Request a transfer of your data to another provider.
Security Measures
We implement industry-standard security measures, including encryption and access controls, to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies
We use cookies to enhance your experience on our website, manage sessions, and analyze traffic. You may manage cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
